Commitment

Quality Assurance & Compliance

Abilities in Motion is committed to providing the best possible service by the best possible methods available.  In order to accomplish this, AIM is dedicated to a systematic and dynamic process of continuous quality assurance. AIM’s Quality Assurance and Compliance staff routinely review and revise policy, meet and discuss best practices with staff, evaluate consumer files and services, and comprehensively offer recommendations to improve AIM’s functioning as an agency as a whole.

Monthly Quality Assurance meetings include representation from staff across the organization.  The QA committee discusses service efficiency, procedure effectiveness, staff dynamics and morale, the process of continuous quality assurance, and more.

AIM’s dedication to its consumers and its staff demands the highest standards for service and efficiency.  There is no finish line.  There is always something refine, something to improve.  It is the Quality Assurance and Compliance department’s goal to run that marathon, always reaching for the next improvement.

If you have comments and or suggestions relating to quality assurance and compliance, please call 610-376-0010. Your feedback is welcome and appreciated.

Jennifer Strausser

Director of Quality Assurance &

Compliance

Web Accessibility

Abilities in Motion is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Adherence to these guidelines will help make the web more user friendly to everyone. While Abilities in Motion strives to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.

If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact our digital accessibility specialist Tyler Gogluizza at 610-376-0010 x174 or tgogluizza@abilitiesinmotion.org. Your feedback will help us make improvements.

Tyler Gogluizza

Community Relations Specialist

210 North Fifth Street 

Reading, PA 19601

PH: 610-376-0010   TTY: 610-288-2301

Toll Free: 1-888-376-0120   FAX: 610-376-0021

© 2020 Abilities in Motion